Privacy policy

Last updated: 13 April 2026

Gozzia ("we", "our" or "us") is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Gozzia. This privacy policy applies to our website gozzia.com and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Trade Name: When this policy mentions "Gozzia", "we", "us", or "our", it refers to Gozzia, a trade name operating under the domain gozzia.com, based in Australia.
  • Country: Australia, where Gozzia operates.
  • Customer: Refers to the person that places an order or uses the Gozzia website.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit gozzia.com and use the services.
  • IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address, which can often be used to identify the location from which a device is connecting to the internet.
  • Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
  • Service: Refers to the service provided by Gozzia as described on this platform.
  • Third-Party Service: Refers to advertisers, promotional and marketing partners, and others who provide content or services we think may interest you.
  • Website: Gozzia's website, accessible at gozzia.com.
  • You: A person or entity using the Gozzia Services.

What Information Do We Collect?

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form. This information may include:

  • Name and username
  • Phone number
  • Email address
  • Mailing address
  • Billing address

How Do We Use the Information We Collect?

Any information we collect from you may be used in the following ways:

  • To personalise your experience and better respond to your individual needs.
  • To improve our website based on the information and feedback we receive from you.
  • To improve customer service and respond more effectively to your support needs.
  • To process transactions securely.
  • To send periodic emails regarding your order or our products.

When Does Gozzia Use End User Information from Third Parties?

Gozzia collects data necessary to provide our services. End users may voluntarily provide us with information they have made available on social media websites. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

When Does Gozzia Use Customer Information from Third Parties?

We may receive some information from third parties when you contact us, for example through fraud detection services. We also occasionally collect information that is publicly available on social media websites.

Do We Share the Information We Collect with Third Parties?

We may share the information we collect with third parties such as advertising partners, marketing partners, and service providers. We may also share it with future affiliated companies and business partners, or in the event of a merger, sale of assets, or business reorganisation.

We may engage trusted third-party service providers to perform functions such as hosting and maintaining our website, database management, email management, marketing, payment processing, customer service, and order fulfilment. We will share your personal information with these third parties only to the extent necessary to enable them to perform these services.

We may also disclose personal information to government or law enforcement officials where we believe it is necessary to respond to legal processes, protect our rights, or comply with applicable laws and regulations.

Where and When Is Information Collected?

Gozzia will collect personal information that you submit to us directly through our website. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on our website, you agree to receive emails from us. You can unsubscribe at any time by clicking the opt-out link in any email we send. We only send emails to people who have authorised us to contact them. We do not send unsolicited commercial emails. Email addresses submitted through the order processing page will be used solely for the purpose of sending you information and updates about your order.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide our services and fulfil the purposes described in this policy. When we no longer need your information and it is not required to be kept by law, we will either remove it from our systems or depersonalise it.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted. After a transaction, your private payment information is never kept on file. However, we cannot guarantee absolute security of information transmitted to gozzia.com.

Could My Information Be Transferred to Other Countries?

Gozzia operates under Australian law. Information collected via our website may be transferred to and hosted in other countries. By using our services, you voluntarily consent to the transfer and hosting of such information in accordance with applicable privacy laws.

Can I Update or Correct My Information?

You have the right to request updates or corrections to the information Gozzia holds about you. You can contact us to update or correct your personally identifiable information, change your communication preferences, or request deletion of your information from our systems. To protect your privacy, we may verify your identity before making any changes.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of Gozzia, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Australia. By using gozzia.com or contacting us directly, you signify your acceptance of this Privacy Policy.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms in full.

Links to Other Websites

This Privacy Policy applies only to the Gozzia Services. Our website may contain links to third-party websites not operated or controlled by Gozzia. We are not responsible for the content or privacy practices of those websites. When you leave gozzia.com, this Privacy Policy is no longer in effect.

Advertising

Our website may work with third-party advertising partners to display relevant advertisements. Gozzia does not take responsibility for the content, promises, or quality of products offered through third-party advertisements.

Cookies for Advertising

We use advertising cookies to collect information about your online activity over time to make advertisements more relevant to you. These cookies also prevent the same ad from repeatedly appearing and help advertisers understand how their ads are performing. For full details please refer to our Cookie Policy. 

Cookies

Gozzia uses cookies to identify areas of our website that you have visited and to enhance the performance and functionality of our site. Most web browsers can be set to disable cookies, however doing so may affect your ability to access certain features. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies

You may set your browser to block cookies and similar technologies, however this may prevent our website from functioning properly and you may not be able to fully utilise all features and services. Disabling a cookie does not delete it from your browser unless you do so manually through your browser settings.

Children's Privacy

Our Services are not intended for children under the age of 13. If you are under 13, you may only use our website with the involvement of a parent or guardian.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to accurately reflect our services and practices. We will notify you of any significant changes before they take effect. Continued use of the Service following any updates constitutes your acceptance of the revised policy.

Third-Party Services

We may display or make available third-party content or links to third-party websites. Gozzia shall not be responsible for any third-party services including their accuracy, legality, or quality. Third-party links are provided solely as a convenience and you access them entirely at your own risk.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: help@gozzia.com

Phone: +61 468 036 298

Contact Form: gozzia.com/pages/contact

Address: 795 Anzac Parade, Maroubra NSW 2035, Australia

Customer Service: Monday to Friday, 9:00 AM – 5:00 PM AEST